Then we went to play our ipod and there was no dock. Housekeeping did come and remove the clothing and gave us chocolate strawberries to compensate (it was our 5th year anniversary and we were staying there for 5-days). Seeing that this was a four star hotel, we were suprised to find what looked like mens underwear left on the floor behind the arm chair in the room. The Hardrock asked for a review of my experience and here is what I sent them: Overall our stay was below average compared to our expectations. One day we did not get any housekeeping even though we were out of the room for a considerable amount of time. We were disappointed but I told my husband that this was the 'murphy's law' of hotels for us and gave up. Why weren't we told this when we checked in? I'm just suppose to notice a note laying on the counter? Also, we were on the 10th floor, we should not have heard work being done on the 12th. Called the 7000 line and was told that there was construction being done on the 12th floor and that there was a note on the counter downstairs. Then the next morning after our first night we were awakened by someone hammering on the walls. Housekeeping did get one so that we could use it in the room.

Overall our stay was below average compared to our expectations. The Hardrock asked for a review of my experience and here is what I sent them:

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